The UK's Fairest Recruitment
Terms of Business
Transparent fees. Genuine guarantees. No small print designed to catch you out. Our terms have been built for long-term partnerships — not one-off transactions.
Why Our Terms Stand Apart
Most recruitment agencies use generic, off-the-shelf terms written to protect the agency — not the client. Ours are different. Written by people who have spent years working inside renewable energy and building services businesses, our terms reflect how the sector actually works.
The result is a document that is clear, fair and commercially sensible — accepted by some of the UK's largest contractors, developers and FM businesses without amendment.
What's Included
Every clause has been written with the client's interests in mind.
No Hidden Fees
Our fee structure is transparent and agreed upfront. No surprise charges, no ambiguous clauses — just a clear, fair arrangement from day one.
New Client: 3-Month Full Refund
New clients receive our enhanced guarantee. If a placed candidate leaves within three months for any reason, we refund our fee in full — no questions asked.
Standard: 12-Week Proportional Rebate
Standard terms include a 12-week rebate window. If a candidate leaves within that period, you receive a sliding-scale refund proportional to time served.
Exclusive & Retained Options
For senior or business-critical roles, our retained and exclusive terms give you dedicated resource, structured timelines and full market coverage.
GDPR Compliant
All candidate data is handled in full compliance with UK GDPR. Our terms include clear data-processing provisions so you are covered from the outset.
Volume & Campaign Pricing
Hiring at scale? We offer preferential rates for volume campaigns and project ramp-ups, with agreed SLAs and a dedicated delivery team.
The Best Terms in UK Renewable Energy Recruitment
We have reviewed the terms used by dozens of agencies operating in our sector. The difference is clear: most are written by lawyers for lawyers. Ours are written for businesses that want a straightforward, trustworthy partnership.
- Written by specialists who have worked in renewable energy and building services — not generic agency boilerplate
- Reviewed and updated annually to reflect changes in UK employment law and sector practice
- Designed to protect both parties — fair, balanced and built for long-term partnerships
- Accepted by major contractors, developers and FM businesses across the UK
- Straightforward language — no legal jargon, no small print designed to catch you out
- Flexible commercial arrangements available for retained, exclusive and volume mandates
Valoris Group
Terms of Business
Version 4 · 2026–2027
Download our full terms of business document. Read it, share it with your legal team, and come back to us with any questions.
Download Terms HerePDF · Free to download · No sign-up required
Common Questions
What guarantee do new clients receive?
New clients benefit from our enhanced 3-month full refund guarantee. If a placed candidate leaves within three months for any reason, we refund our fee in full — no questions asked. This applies to your first placement with Valoris Group.
What is the standard rebate period for existing clients?
Our standard terms include a 12-week proportional rebate. If a candidate leaves within the rebate window, you receive a sliding-scale refund based on how far into the 12 weeks the departure occurs. The full structure is set out in the terms document.
Can terms be negotiated for volume hiring?
Yes. For clients with ongoing or volume requirements we offer preferential rates and bespoke SLAs. Speak to your consultant to discuss a tailored arrangement.
Are your terms compliant with UK employment law?
Absolutely. Our terms are reviewed annually by legal counsel and updated to reflect the latest UK employment legislation, including IR35 provisions for contract placements.
What Clients Get When They Work With Valoris
From the quality of the shortlist to the strength of the guarantee, here is exactly what you can expect when you partner with the UK's leading renewable energy and building services recruitment agency.
Better qualified CVs
Every candidate is spoken to, screened and briefed against your specific brief before you see their name. No padding, no guesswork.
Less time wasted on poor-fit interviews
Our pre-qualification process means your hiring managers only meet candidates who genuinely fit the role, the team and the culture.
Improved shortlist quality
Shortlists are built from active sourcing and our passive candidate network — not just whoever applied to a job board that morning.
Access to passive candidates
The best engineers are rarely on job boards. Our 13-year network gives you access to professionals who are not actively looking but open to the right move.
Stronger offer management
We manage the offer process end-to-end — salary benchmarking, counter-offer preparation and candidate commitment checks before you extend an offer.
98% client retention rate
Our retention rate speaks for itself. Clients come back because the process works, the candidates stay and the relationship is built on trust.
3-month full refund guarantee (new clients)
New clients benefit from our enhanced guarantee — if a placed candidate leaves within three months for any reason, we refund our fee in full.
6-month free replacement
If a placed candidate leaves between months three and six, we provide a free replacement search at no additional cost to you.
Dedicated sector specialists
You work with consultants who understand your sector — not generalists who cover everything from logistics to finance. We know renewable energy and building services inside out.
Ready to see the full terms?
Download our Terms of Business document — Version 4, 2026–2027. Read it, share it with your legal or procurement team, and come back to us with any questions. No sign-up required.
- Accepted by major UK contractors without amendment
- Plain English — no legal jargon designed to confuse
- Covers permanent, contract and retained engagements
- Full GDPR data-processing provisions included
Valoris Group
Terms of Business
Version 4 · 2026–2027
Download our full terms of business document. Read it, share it with your legal team, and come back to us with any questions.
Download Terms HerePDF · Free to download · No sign-up required
Ready to Work Together?
Download our terms, then get in touch to discuss your next hire. Our consultants are available now.